Frequently Asked Questions and Support

General Information

What is InterCall Mobile Assistant?
What are the system requirements for InterCall Mobile Assistant?
How Many Profiles/Conference configurations can I have?
How do I join a conference as Leader/Chairperson of a conference call?
When will the application be available for other platforms?
Where can I report bugs or suggest features for InterCall Mobile Assistant?

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What is InterCall Mobile Assistant?

The InterCall Mobile Assistant is a phone based application that enables you to join an InterCall Reservationless Audio Conference with a single button from your mobile phone. You can configure it for up to 8 individual conferences that you regularly join.

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What are the system requirements for InterCall Mobile Assistant?

The current release requires a Blackberry with internet/web access

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How Many Profiles/Conference configurations can I have?

You can have up to 8 individual conference profiles within the application.

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How do I join a conference as Leader of a conference call?

You can join the call as the Leader simply by adding your Leader PIN in the additional field in the profile configuration. The InterCall Mobile Assistant will use that PIN to place you into the conference as the Leader

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When will the application be available for other platforms?

InterCall is actively working on providing this service for the Treo platforms. When they become available, they will be announced on this website.

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Where can I report bugs or suggest features for InterCall Mobile Assistant?

If you have found a bug, or would like to suggest a new feature for InterCall Mobile Assistant, go to MobileAssist Online Support and click on Ask a Question or Provide Feedback.

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